PRIVACY
POLICY

Last updated: 27 of June 2025.

DATA CONTROLLER

ANIMUA, S.A., with registered address at Plaça Urquinaona, number 1, Principal Second (08010) Barcelona, Tax ID A08520876, and contact email hello@wittmorehotel.com.

PERSONAL DATA

The data controller will collect exclusively personal data that is adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed, as applicable in each case.

The user guarantees the authenticity of the data provided and will be solely responsible for any false or inaccurate statements.

This website may contain links to external websites. The data controller assumes no responsibility for the contents or any other aspect related to these external websites.

The data controller reserves the right to modify this privacy policy at its discretion, or due to legal, jurisprudential, or doctrinal changes by the Spanish Data Protection Agency or the corresponding European authorities. The use of the website after the implementation of these changes will imply acceptance thereof.

PURPOSES OF THE PROCESSING

The personal data received will be processed for the following purposes, as applicable:

• Inquiry and, where appropriate, investigation and response to received messages.
• Management of reservations and invoicing, including control and processing of the reservation, contact with the client, and management and control of invoice payment.
• Registration and control of visits to the hotel facilities.
• Sending communications related to news, updates, promotions, and events.
• Management of special requests, preferences, or food intolerances communicated at the time of booking.
• Prevention, detection, and control of abuse and fraud committed on or through the website.
• Compliance with legally established obligations.

LEGAL BASIS FOR PROCESSING

The legal basis for processing personal data will be the application of pre-contractual measures requested and the execution of the contract, for the following purposes:

• Inquiry and, where appropriate, investigation and response to received messages.
• Management of reservations and invoicing, including control and processing of the reservation, contact with the client, and management and control of invoice payment.
• Management of special requests communicated at the time of booking.

Processing personal data for these purposes is necessary so that the data controller can apply the requested pre-contractual measures and fulfill its contractual obligations.

Likewise, the legal basis for processing personal data will be the compliance with a legal obligation, for the following purposes:

• Management of reservations and invoicing, including control and processing of the reservation, contact with the client, and management and control of invoice payment.
• Management of allergies or food intolerances communicated by the data subject, if applicable.
• Compliance with legally established obligations.

Processing personal data for these purposes is necessary so that ANIMUA, S.A. can comply with the obligations imposed by applicable legislation.

On the other hand, the legal basis for processing personal data will be the user’s consent, if given, for the following purposes:

• Sending communications related to news, updates, promotions, and events.

The user has the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Finally, the legal basis for processing personal data will be the legitimate interest of the data controller in the following cases:

• Inquiry and, where appropriate, investigation and response to received messages. The legitimate interest is based on the data controller’s wish to manage messages that the user has voluntarily sent.
• Registration and control of visits to the hotel facilities. The legitimate interest is based on ensuring the security of the facilities, as well as the property and persons present.
• Prevention, detection, and control of abuse and fraud committed on or through the website. The legitimate interest is based on the desire to keep the website a secure place.

RECIPIENTS

ANIMUA, S.A. will not disclose personal data to third parties except for legal obligations and subcontracted third parties providing necessary services for management.

DATA RETENTION PERIODS

When the legal basis for processing is compliance with the data controller’s legal obligations, data will be retained for the period established by applicable law.

When the legal basis is contract execution and legitimate interest, data will be retained only as long as necessary to fulfill these purposes.

In any case, personal data will be retained as long as liability may be claimed against the data controller, after which data will be blocked until the prescription period expires.

USER RIGHTS

You have the right at any time to access, rectify, erase, restrict processing, object to processing, and data portability regarding your personal data in accordance with data protection regulations. To exercise these rights, you can send a written request to Plaça Urquinaona, number 1, Principal Second (08010) Barcelona or by email to rgpd@animua.com.

Specifically, you may:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Request deletion of your data when no longer necessary for the purposes collected.
• Request restriction of processing when legal conditions apply.
• Object to processing for reasons related to your specific situation. In such cases, the data controller will stop processing your data unless there are overriding legitimate grounds or for defense of claims.
• Obtain human intervention, express your views, and challenge automated decisions, if any.
• Request data portability.

If you are dissatisfied with the processing of your data, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).